Refund policy

Return & Refund Policy

Effective Date: July 9, 2026

At Bachat Wali, customer satisfaction is important to us. If you experience an issue with your order, please review the following policy.

sale ya discount per li gai item wapis ya tabdeel nahi ho gi, aur 1000 sy neechy wali sale ki product agr 1 design ma available nahi ha to hum dusra design bhj skty hain apko. Agr apko ye manzoor nahi to bryee mehrbani order mat krin.

 

Eligible Requests

You may request a review if:

  • You received the wrong item.

  • You received a damaged or defective product.

  • You received an item materially different from what you ordered.

Required Information

Please email the following to Bachatbizar@gmail.com:

  • Order Number

  • Full Name

  • Phone Number

  • Description of the issue

  • Clear photos of the product

  • Photo of the product tag (if available)

  • A complete, unedited unboxing video showing the parcel being opened from the beginning. This helps us verify the condition of the parcel upon delivery. Claims relating to missing items, incorrect products, incorrect colors, incorrect sizes, or damaged products may not be fully assessed without this evidence.

Request Timeframe

Requests should be submitted within 3 days of receiving your order.

Review Process

Our support team will carefully review all submitted information. Reviews typically take 3–7 business days.

Sale & Promotional Items

Items purchased during promotional campaigns, clearance events, or at discounted prices are generally considered final sale and are not eligible for return or refund due to change of mind, size preference, color preference, or personal preference.

However, if you receive an incorrect, damaged, defective, or materially different product, we will review your request in accordance with this policy.

Refunds

Approved refunds will be processed using the original payment method where applicable or another mutually agreed method.

Replacements

Where appropriate, we may provide a replacement instead of a refund.

Non-Eligible Requests

Requests may not be approved if:

 

  • Submitted after the eligible period.

  • Items Purchased on sale price or discount rates.

  • The product has been used, washed, or intentionally damaged.

  • Required verification information is not provided.

  • Damage occurred after delivery due to improper use.

Contact

For assistance, please contact:

Bachat Wali
Email: Bachatbizar@gmail.com